Business Support Organisation - KDM

The Business Support Organisation

Nurture leads and create an automated onboarding sequence…

“Your Expert, in your pocket."

Goal: To nurture leads automatically and to create an onboarding sequence which is automated.


The Business Support Organisation (BSO) aims to help businesses of all sizes with any challenges they face. They wanted to make key office processes, such as onboarding new clients, managing them and nurturing new leads more efficient. The managing director of the BSO was spending over 20+ hours every week on manually sending out reminder emails, signing new clients up, dealing with membership fees and so on. To solve this issue, KDM introduced our marketing automation package. The client had very little knowledge in this area, so we offered them a demo and ongoing training on how to use our in-house marketing automation tool.

As part of our marketing automation service, we created automation workflows which integrated the payment system, Stripe to automatically accept payments from members. Plus a Jotform integration, which allowed the client to automatically onboard new clients seamlessly and then transfer them to a workflow which continuously nurtured them with relevant, personalised emails about events and training opportunities. Our marketing automation system also helped the BSO with back office tasks, such as calling members, creating their membership number, raising invoices and dealing with enquiries.

The Results

It was estimated that the work our marketing automation system accomplished for the BSO was equal to hiring a full-time administrator. Our client was not only able to save around 20+ hours per week on admin tasks, but was also able to lower their costs. The client is now able to spend more time on business development and less time on repetitive admin tasks.

“I was really impressed with the marketing automation platform and the time I’ve saved on doing repetitive, admin work. The KDM team were very helpful in developing the automation workflows and training me in the area of marketing automation. I highly recommend KDM to anyone who is looking to purchase a marketing automation service.”

– Brett Sheldon,
Managing Director

Let's talk

If this sounds interesting to you why not book a call with one of our experts? The call will be for just 30 minutes where we’ll discuss your situation and what your next steps should be.

“ I had an excellent 1 to 1 session with Karen.  Her strategic advice was invaluable and has helped me to feel more focused moving forward with my digital marketing.  I found her calm manner and ability to think outside the box useful. I have no hesitation in recommending Karen to you. ”

– Anna Goodwin
a week ago


Full Pricing Table

The table below shows monthly prices based on the size of your contact list. Note that these prices do not include the base price of setting the software up. If you have any questions or need help, please contact our team.
Contacts List Lite Lite+ Business
Up to 1,000 £65 p/m £95 p/m N/A
1,001 to 2,500 £75 p/m £117 p/m £145 p/m
2,501 to 5,000 £90 p/m £157 p/m £195 p/m
5,001 to 10,000 £115 p/m £217 p/m £277 p/m
10,001 to 25,000 £177 p/m £375 p/m £495 p/m